Contact Us
Whether you have a question about one of the casinos we cover, want to flag an error, or are reaching out about a commercial or editorial matter, this page explains how to get in touch with the team at American Casinos and what you can expect from us.
How to Reach Us
The best way to contact us is by email. We aim to respond to all genuine enquiries within two business days.
General enquiries: [email protected]
Please include as much detail as possible in your message — it helps us get back to you with a useful answer rather than a request for more information.
What You Can Contact Us About
- Factual corrections — If you believe any information on the site is inaccurate or out of date, we want to know. Bonus offers, eligibility rules and licensing details can change, and we review flagged content promptly.
- Editorial questions — Questions about how we assess and rank casinos, or about the methodology behind our ratings.
- Responsible gambling — If you need information about setting limits, self-exclusion or finding support, visit our responsible gambling page for resources and guidance, including links to national organisations.
- Affiliate and commercial partnerships — If you represent an online casino or related service and wish to discuss a commercial relationship, email us with a brief overview of your proposition.
- Privacy and data requests — If you have a question about the data we hold or your rights under applicable law, include "Privacy Request" in your subject line.
What We Cannot Help With
American Casinos is an independent comparison and review website. We do not operate any gambling services, process payments or manage player accounts. If you have a dispute with a casino, need a refund or have an account issue, you will need to contact that casino's customer support team directly. We are not able to intervene on your behalf with any operator.
About This Site
American Casinos reviews and compares online casinos available to residents of the United States. Our editorial team researches each operator independently — we do not purchase or test accounts on your behalf, but we verify licensing, bonus conditions, banking options and platform features through publicly available information and direct operator sources.
Some of the casinos featured on this site are linked via affiliate relationships. When you follow a link and register or deposit, we may receive a commission from the operator at no cost to you. Commercial arrangements do not determine rankings or ratings — our about us page explains our methodology in full.
All gambling on this site is intended for adults aged 21 or over (the minimum legal age for online casino gambling in most US states). Players must also be physically located in a jurisdiction where online casino gambling is permitted. Please review your state's laws before registering with any operator.
Gambling carries financial risk. No outcome is guaranteed, and no information on this site should be read as a promise of winnings. If gambling stops being enjoyable or starts affecting your finances or wellbeing, please review our responsible gambling resources.
For our full terms of use, including intellectual property, limitation of liability and our affiliate disclosure, please see the terms and conditions page.
Response Times
| Enquiry type | Typical response time |
|---|---|
| General questions | Within 2 business days |
| Factual corrections | Within 2 business days |
| Commercial partnerships | Within 3–5 business days |
| Privacy and data requests | Within 5 business days |
We read every message we receive. If your enquiry is time-sensitive, please say so clearly in the subject line.